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Predict Your Customer's Next Move

Infor CRM Epiphany - See results now.

Leading customer-focused companies view every customer interaction as an opportunity to make a new offer, improve retention, increase revenue, build loyalty, or strengthen their brand. Infor CRM Epiphany helps companies optimize customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time information. With this advanced CRM solution set, you can make the most of every interaction with every customer across every channel or touch point. As a result, you gain true customer insight, along with the ability to act on that insight.

Infor CRM Epiphany customers have realized results like:

  • 48% increase in products per household
  • 43.6% conversion rate, new products for new customers
  • 46% conversion rate, new products sold in call centers
  • 455% increase in total registered consumers
  • 50%+ increase in total direct mail/email permissions
  • 160% increase in total suppliers supported
  • 15% increase in total brands supported
  • 14% increase in revenue per partner

To learn more, download the product brochure.

"We were impressed that Infor could deliver so much out-of-the-box functionality at such a reasonable cost." Tom Santaniello, Manager, Application Management, Pioneer Investments